Customers are more likely to tell their friends about negative experiences with companies than positive ones because:

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Answer 1

There is more drama involved in unmet expectations.

The reason why customers are more likely to tell their friends about negative experiences with companies than positive ones is that humans often remember the hateful things said than the nice things

Also, when customers are satisfied with one's service, they rarely tell others. whereas an unsatisfied customer would tell others about his or her bad experience due to unmet expectations.

Logically, customers would have bigger impressions in their mind when they have bad experiences reason companies work on strengthening and improving their customer experience team.

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Related Questions

______ is a sum of money that a producer gives to a reseller for each unit the reseller buys after an initial promotional deal is over.

Answers

The term that describes the sum of money given to the reseller after initial promotional deal in addition to each unit, and it is been given by the producer is buy back allowance.

Buy back allowance serve as initial incentive, it can be regarded as form of trade sales promotion whereby there is ;

offering of incentive to channel members.so they can restock their store.

It is been given by the producer to the reseller to motivate the reseller.

Therefore, buy back allowance is the correct term

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A natural monopoly exists when.

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A natural monopoly exists when a single firm has economies of scale over the entire range of production that is relevant to its market.

They come into existence when industries are in need of some unique products or technology hence runs best when one firm produces all the output.

Also, a natural monopoly is the one that has only one company or service provider in an industry or geographic location.

Example is of a natural monopolist is electricity provider.

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General partners must obtain approval from a majority of the limited partners in order to manage the business. True or False

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General partners do not have to obtain approval to run the business which means that this statement is FALSE.

In a Limited Partnership:

The limited partners are not involved in the running of the business The general partner makes all the relevant decisions involved in running the company

The general partner therefore, does not have to take permission from the limited partners to manage the business. The limited partners have limited roles with one of them being that they do not run the business.

In conclusion, this statement is false.

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what do growth in standard of living, low unemployment, low inflation, and a sustainable balance of trade all share in common?

Answers

The thing that growth in standard of living, low unemployment, low inflation and sustainable balance of trade have in common is the main universal goals of macroeconomic policy.

Macroeconomic policy are those adopted economic policies which aims to ensures a stable economic environment that is conducive to bring strong and sustainable economic growth

So, the thing that growth in standard of living, low unemployment, low inflation and sustainable balance of trade have in common is the main universal goals of macroeconomic policy

Therefore, the Option A is correct.

Missing options includes "A.main universal goals of macroeconomic policy B. lack of diversity in undeveloped countries in the World C. microeconomic policy goals of developed countries D. microeconomic policy goals of undeveloped countries"

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In 2020, Boris pays a $3,800 premium for high-deductible medical insurance for himself and his family. In addition, he contributes $3,400 to a Health Savings Account. Assume Boris earned $200,000 of net self-employment income. Which of the following statements is true?
a. If Boris is an employee, he may claim $7,200 in deductions for AGI.
b. If Boris is self-employed, he may claim the $3,400 contribution as a deduction for AGI and also claim a for AGI deduction the $3,800 health insurance premium.
c. If Boris is self-employed, he may claim $3,800 in deductions for AGI and the $3,400 contribution as an itemized deduction.
d. If Boris is an employee, he may include $7,200 when calculating his itemized medical expense deduction.
e. If Boris is an employee, he may deduct $3,800 for AGI and may include the $3,400 premium when calculating his itemized medical expense deduction.

Answers

Answer:

For 2020, if you've got self-only HDHP coverage, you'll contribute up to $3,550. If you've got family HDHP coverage, you'll contribute up to $7,100. For 2021, if you've got self-only HDHP coverage, you'll contribute up to $3,600.

In most cases, you'll use HSA funds to purchase the subsequent premiums:

Qualified semipermanent care insurance.

Health coverage whereas you're receiving federal or state social insurance.

Continuation of insurance coverage pro re nata beneath federal law, like elapid snake.

Medicare (for those sixty five or older).

For 2021, the bureau defines a high deductible health arrange as any arrange with a deductible of a minimum of $1,400 for a private or $2,800 for a family. Associate in Nursing HDHP's total yearly owed expenses (including deductibles, copayments, and coinsurance) cannot be quite $7,000 for a private or $14,000 for a family.

Explaintion: hope this helps!

Government and nonprofit accounting involves working for organizations whose purpose is to serve ______. (Select all that apply)

Answers

The people that benefit from the work done by government and nonprofit accountants are:

Ratepayers Taxpayers

Governments are funded by the taxes paid by its people which means that accounting that is done to ensure proper records of the way this money is spent, benefits the taxpayers.

Other nonprofit accounting such as those related to public utility provides such as water and electricity, will benefit those who are paying to use those services. These people are called rate payers.

In conclusion, the accounting mentioned serves ratepayers and taxpayers.

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If someone pretends to be your banking institution in order to convince you to tell them your password information, this is called

Answers

Spoofing occurs if someone pretends to be a bank to obtain passwords or any other important piece of information.

Spoofing describes a type of scam or cyber attack that involves:

A person or group of people pretending they are a trusted organization.Scammers obtaining important information such as passwords, bank account numbers, etc.

Nowadays, spoofing is rather common and it can be done through phone calls, e-mails, websites, and even texts.

Based on this, an example of spoofing is if someone pretends to be your bank just to access private information for malicious purposes.

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P.Y.F. ("Pay Yourself First")
P.Y.F. stands for "pay yourself first," and
it's a very simple, effective idea. You don't
have a choice about paying taxes. Yes, you
can control the amount to some degree,
but the government still gets its taxes.
P.Y.F. is the secret to getting what you
want and becoming a disciplined saver.
Saving is simply setting aside money to
spend later. It's the same technique the
government uses to collect income taxes
on a regular basis, although most people
never think of it that way. It's a simple
trick almost every self-made
wealthy person uses, and may
also be one your parents use to
save.
P.Y.F. (pay yourself first) fol-
lows the same principle: don't give your-
self a choice. Make it a regular part of
your budget. Think of it as a bill you owe
to yourself. Why? Because it's the P.Y.F.
money in your plan that helps you reach
your goals. Why not begin today to save
10%, or just one thin dime, from every
dollar you get?
25 heurs I week
Assignment 3.2
Create Your Own Budget
Budget for December
#900
Money coming in:
Work (after taxes)
Gifts/Allowance
Other
Total Income
#1900
Money going out:
Fixed Expenses
PYF
Car payment
Auto insurance
Total Fixed Expenses
Variable Expenses
Gas
Food
Clothing
Fun stuff

Answers

Answer:

Whattttttttttttttttttttttttttttttttttttttttt

yes yes yes yes pur girl boss

A firm using paid, non-personal communication by identified sponsors through various media has chosen to use _ to promote its products.

Answers

Answer: Advertising

Explanation:

Organization do have different ways they promote their products. A firm that is using paid, non-personal communication by identified sponsors through various media has chosen to use advertising to promote its products.

Advertising ia commonly described as any paid, nonpersonal communication via the used of different media by organizations and individuals who are in some way known in the message.

A good and successfully operated campaign needs all activities to be well-coordinated so as to build on one another to increase the overall impact.

Advertising uses a lot of related, well-timed, carefully placed television ads along with print advertising in some magazines and newspaper.

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Appleville is a village that specializes in all forms of apple products. Suppose that each winter, when no apples are being produced, aggregate output falls below the long-run equilibrium output level. What type of fiscal policy might be most effective in correcting this problem

Answers

The type of fiscal policy which might be most effective in correcting this problem is:

C) Increasing government spending in order to increase aggregate demand.

According to the given question, we are asked to state the  type of fiscal policy which might be most effective in correcting this problem of the village  which loses its aggregate output.

As a result of this, we can see that the fiscal policy which can solve this problem is by increasing the government spending so that the aggregate demand would be increased.

Therefore, the correct answer is option C

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Zach buys most of his day-to-day household provisions from a local supermarket. During one of his visits to the store, he found it unusually crowded. He did not want to wait in the long checkout queue, so he decided to go to another store. Zach's decision is a result of a(n) _____ influence.

Answers

Zach’s decision is a result of a(n) situational influence.

what are the benefits associated with free trade and globalization?

Answers

Answer:

It drives economic growth, enhanced efficiency, increased innovation, and the greater fairness that accompanies a rules-based system.

You have taken over as the new manager of a department. The employees are interested in doing their work well and have potential. However, because they have not worked together, they do not have the competence to achieve the given tasks. From this information, we can say that the group is in the _____ stage of team development

Answers

Based on the scenario, the group is definitely still in the Oriented stage of team development.

Orientation stage of team development is also called the Forming Stage because idea or policy are just getting introduced to the new or current employees.

The Orientation stage also entails the introduction of the current employees to new technologies, procedures and policies.

Therefore, the group described in the question is still in the orientation stage of team development.

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The Khaki Corporation has the following budgeted sales data:

January February March April
Cash Sales $70,000 $90,000 $80,000 $70,000
Credit Sales $400,000 $350,000 $300,000 $320,000

The regular pattern of collection of credit sales is 40% in the month of sale, 50% in the month following sale, and the remainder in the second month following the month of sale. There are no bad debts. The budgeted cash receipts for April would be:T____________

Answers

The Khaki Corporation's budgeted cash receipts for April is $383,000.

Data andCalculations:

                                  January      February         March            April

Cash Sales              $70,000       $90,000     $80,000       $70,000

Credit Sales         $400,000     $350,000   $300,000     $320,000

Cash collections:

40% sales month $160,000      $140,000    $120,000      $128,000

50% 1st month                          $200,000     $175,000      $150,000

10% 2nd month                                                $40,000       $35,000

Total collections from credit sales for April                     $313,000

Cash Sales            $70,000      $90,000       $80,000       $70,000

Total budgeted cash receipts for April =                         $383,000

Thus, the budgeted cash receipts for the month of April would be $383,000.

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why should we emphasize Black Friday?

Answers

Answer:

i dont know

Explanation:

it only happens once a year

You work as the inventory manager at a golf pro shop. The club pro has reviewed and approved a new golf club collection, and you proceed to complete the purchase by negotiating a price and finalizing paperwork with the manufacturer. In this scenario, you are in the role of ______. Multiple choice question. influencer initiator user buyer

Answers

Answer:

Buyer

Explanation:

I did this question

In Agile projects, detailed risk planning occurs during iteration planning, daily-up meetings, and retrospectives. True False

Answers

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Early risk planning, assessment, and response planning are done at a high level in Agile projects, and more detailed and timely risk management occurs during iteration planning, daily stand-up meetings, and retrospectives at the end of each iteration. The statement is true.

What are Agile projects?

The  programs adopting Agile software development practices require a rigorous process to regularly identify, assess, mitigate, and track risks. Throughout the program lifecycle, programs must actively manage risks by integrating risk mitigation strategies into acquisition strategies and key program processes. Agile allows for some novel risk management aspects and mitigations.

Risk management is an essential component of release and sprint planning and development in an Agile environment. Many risk-management features have been built into the Agile development process. User dissatisfaction is often mitigated by frequent software deliveries of high-priority user capabilities and responsiveness to changes. Incorporating mature technology and designs in shorter releases and sprints aids in technical risk management.

Agile development reduces overall program risk because each release includes some level of useful capability. Therefore in Agile projects, detailed risk planning occurs during iteration planning, daily-up meetings, and retrospectives.

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If you invest $15,000 at 3.1% annual interest compounded monthly, how much will be in the account after 16 years

Answers

Answer:

The final balance would be $24,616.34 at the end of 16 years of monthly compounded interest

Explanation:

The total compound interest would be $9,616.34 after 16 years.

A company's debt-to-assets ratio is 0.7 or 70%. If the company issues common stock for cash, then the debt-to-assets ratio will ______.

Answers

Answer:decrease

Explanation:

A company's debt-to-assets ratio is 0.7 or 70%. If the company issues common stock for cash, then the debt-to-assets ratio will be decreased.

What do you mean by debt-to-assets ratio?

The primary purpose of the debt-to-total assets ratio is to assess a company's capacity for borrowing additional funds. By comparing the ratio to other businesses in the same industry, that assessment is made.

Debt capacity measures a company's power to service its existing debt as well as its capacity to borrow money if necessary from additional sources of debt.

A corporation is said to be more leveraged the higher its debt-to-total assets ratio. If their revenues fall, highly leveraged businesses have a higher risk of missing loan payments, and it is more difficult to obtain additional debt to weather a slump.

Therefore, a company's debt-to-assets ratio is 0.7 or 70%. If the company issues common stock for cash, then the debt-to-assets ratio will be decreased.

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Nancy’s job as the moderator is to ask questions
to each member of the group in front of an audience. Is it a committee?

Answers

Answer:

Yes

Explanation:

If you move a shipment from point A to point B, the subsequent movement from point B back to point A is most commonly referred to as the ____________

Answers

When an individual moves a shipment from one point to another point and then moved it back to the previous point, it's known as reciprocal movement.

Reciprocal movement simply means a movement that's repetitive in a rotational or linear manner.

If one moves a shipment from point A to point B, the subsequent movement from point B back is reciprocal movement. Reciprocal movement can also occur when two businesses promote each other so that they'll gain a mutual benefit.

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Campbell's, the soup manufacturer, maintains a low-level of advertising during the entire year, but Campbell's advertises heavily during the winter months when people are cold and looking for something to help warm them up. What kind of advertising strategy is Campbell's most likely using

Answers

Answer:

Most likely to use commercial advertisements\ing, showing snow for the cooler winter times, Thanksgiving dinners with people and their loved ones for a warm thanksgiving dinner, this could be followed along with kids and/or elders getting a cold or flu during this winter season using Campbell’s soup as a way for them to “warm up”, because who doesn’t want a hot bowl of soup when they have a cold?

culture and tradition can have the greatest impact on marketing strategy, and changes might need to be made at the product level based on cultural ______.

Answers

The major influence which impacts the changes in marketing strategy based on culture and tradition is as a result of cultural:

Differences

According to the given question, we are asked to state the major influence which impacts the changes in marketing strategy based on culture and tradition.

As a result of this, we can see that cultural differences exist between different cultures and as a result of this, a marketing manager would be able to make a variation in the marketing strategy based on these cultural differences.

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When Federal Reserve Banks purchase government from commercial banks, they increase the reserves in the banking system, which then increases the lending ability of the commercial banks.

Answers

When Federal reserve banks purchase government securities from commercial banks, they increase the reserves in the banking system and they also increase the lending ability of the commercial banks.

If the Federal reserves want to increase the reserves, what they do is to buy securities. They then make a deposit to the account held at the commercial bank.

An example is if the Feds should buy securities of 1000 dollars, the bank would be having an excess of 1000 dollars to lend.

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product, price, place, and promotion are the four elements in the

Answers

Answer: Marketing Mix

Explanation:

Roberto Sanchez, CFA, and Andreas Lopez, CFA, worked as financial analysts for OneWorld Analytics for years. While at OneWorld, Lopez created a highly complex financial valuation model with Sanchez making small contributions to its development. Recently, Lopez left OneWorld to start his own company using a simplified model he developed prior to joining OneWorld. Over a six-month period, he improves this software, duplicating features he used at OneWorld. His upgraded program produces predictions similar to the results of the OneWorld program. At OneWorld, Sanchez continues to use the complex model he and Lopez developed and attains superior results. Whose behavior most likely conforms to the CFA Institute Standards of Professional Conduct?

a. Lopez but not Sanchez
b. Sanchez but not Lopez
c. Both Lopez and Sanchez

Answers

how do i post a question?

A stock dividend causes a stockholder's percentage ownership in a company to ______. Multiple choice question. remain the same decrease increase

Answers

The stock dividend causes the stockholder's percentage ownership in a company to remain the same.

Basically, the stock dividend refers to the amount paid as part of profit distribution to the shareholders of a corporation.

Stock dividend are paid to stockholders who hold a unit of share with the corporation.

The stock dividend does not affect the percentage of ownership in the firm because it is paid directly to the stockholders

Therefore, the Option B is correct.

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A report that details prevention, appraisal, internal failure, and external failure costs is called a ________.

Answers

Answer: quality cost report

Explanation:

I just checked it and got it right.

esearch on transformational and transactional leadership shows a. transactional leadership is more effective than transformational leadership. b. transactional leaders have little to no influence on employee attitudes. c. transformational leaders create higher levels of commitment to organizational change efforts. d. transactional leaders increase the intrinsic motivation of their followers.

Answers

Based on various study analyses, the research on transformational and transactional leadership shows that "transformational leaders create higher levels of commitment to organizational change efforts."

This is because transformational leaders are the type of leaders that encourage and motivate their followers to make effective changes.

On the other hand, transactional leaders are types of leaders that mainly promote changes that favor their self-interest.

Hence, in this case, it is concluded that the correct answer is option C. "transformational leaders create higher levels of commitment to organizational change efforts."

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The blue curve on the following graph represents the demand curve facing a firm that can set its own prices.

Answers

From the graph analyzed in the question, the price will be $100 per unit while the quantity demanded will be 10 units.

From the complete question, the marginal revenue of the fourth unit that is produced will be:

= (160 × $4) - (170 × $3)

= $640 - $510

= $130

The marginal revenue of the eighth unit will be:

= (120 × 8) - (130 × 7)

= 960 - 910.

= $50

Therefore, the marginal revenue of the eighth unit is $50.

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